Tromsø turistinformasjon på Prostneset Havneterminal

Tourist Information Office

Welcome to Tromsø and the Tromsø Tourist Information Office. We have now moved into our new premises in Prostneset Terminal in Samuel Arnesensgata 5 (2. flor). Please visit us, and we will be happy to serve you. We are looking forward to seeing you!

We have extensive knowledge of the Tromsø region and look forward to helping you get your Arctic adventure off to the best possible start. 

Our friendly and knowledgeable hosts and hostesses speak many languages: Norwegian, Danish, English, German, French, Italian, Spanish, Japanese, Maltese and Finnish.

We look forward to hearing from you!

Contact us

Address: Samuel Arnesensgata 5, Tromsø 69°38'53.2"N - 18°57'37.3"E  

Postal address: Visit Tromsø-region, PO Box 311, 9253 Tromsø

[email protected] (for general information)
[email protected] (for activity bookings)

What we offer

Booking of:

Northern Lights activities
Winter activities
Summer activities
Trips on Hurtigruten (the Coastal Steamer)

Reservation of:

Hire cars

You can buy:

Polar Certificate
Northern Lights souvenirs
Other souvenirs
Walking and hiking maps for Tromsø, Lyngen, Senja and other areas
Road maps

Opening hours Tourist Information Office


2. January – 31. March

Man-fre    09.00 – 19.00
Lør/ søn   10.00 – 18.00

1. September - 31. Oktober

Mon-Fri   09.00 – 16.00
Sat           10.00 – 16.00
Sun          closed

1. November – 17. December

Mon-Fri    09.00 – 17.00
Sat/Sun     10.00 – 16.00

17. December – 23. December

Mon-Fri    09.00 – 18.00
Sat/Sun     10.00 - 17.00

Opening hours for phone and e-mail services: Monday – Friday        9am - 4pm (09.00 - 16.00)

We would like to wish you a warm welcome and look forward to greeting you here in Tromsø!