Woman enjoying the view over mountains in Lyngen
©Vegard Stien

Coronavirus (COVID 19) - travel advice

You will find updated information and travel advice for Norway on The Norwegian Institute of Public Health and The Government.

From Tuesday 15th of July the following rules apply:

  • The ministry's travel advice against non-essential travel in all countries will no longer apply to a list of Nordic countries and regions, as well as countries in the Schengen area/EEA. See the complete list here
  • The Institute of Public Health will in principle update the list of countries and regions that satisfy the criteria set for infection levels every two weeks.
  • Anyone arriving in Norway from abroad shall be in home quarantine for 10 days, with the exception of specified countries in Europe with sufficiently low transmission (see the list in link above)
  • The areas that are exempt from quarantine duty may change rapidly and the overview will be updated every 14 days, at least.
  • The exceptions to the travel advice should not be taken as encouragement to travel. Everyone should consider all the potential ramifications before they travel.
  • Avoid public transport if you can.
  • Avoid close contact with others.

For more information you can visit these pages: 

European Centre for Disease Prevention and Control (ECDC)

World Health Organization (WHO)

You can also contact your embassy for more information. 

If you are experiencing symptoms like fever, sore throat, chest pain and breathing difficulties while in Norway, please stay in your hotel room / apartment and contact hotel guest service by telephone. Only contact the 24-hour Norwegian medical service at (+47) 116117 if you are in need of medical assistance.

Don't go to the hospital yourself, contact the service number and explain your situation. This is the best and most effective way to receive competent and prompt help. 

Extraordinary measures in Tromsø 

There are no closures on the public transport network at the moment. As of now most restaurants, cafes, bars and shops are operating normally. 

Given the rapid changes, we encourage everyone to check the websites of individual attractions, businesses and organisers for updated information.

To avoid the spread of the virus, make sure you:

•    Wash your hands for at least 20 seconds using soap and warm water. Use hand sanitiser if you do not have access to water.
•    Cover your mouth and nose with a tissue (not your hands) when sneezing or coughing, or cough into your elbow. 
•    Clean and disinfect regularly touched objects and surfaces to reduce the risk of spreading germs.
•    Keep distance of one meter to other people. 

You can find all the tips to avoid the spreading of the virus at the Norwegian Institute of Public Health’s website.

 

Notice to travellers who have made bookings via www.visittromso.no

Guests are hereby reminded of Visit Tromsø-Region AS’ booking Terms and Conditions regarding cancellation fees and deadlines:

•    100% refund is provided for cancellations made more than 14 days prior to the tour date. 
•    50% of the total is refunded for cancellations made 7-14 days prior to the tour date.
•    No refund is provided for cancellations made less than 7 days prior to the tour date.

Should you need to cancel your booking, kindly inform us on [email protected]
It is appreciated that you also inform the provider by email if you are cancelling less than 14 days before the tour date. 

There will regretfully be no extraordinary refunds given due to coronavirus-related cancellation requests. Guests are required to have adequate travel insurance to cover such situations. 

We are available for digital advice, or you can visit us in the Tourist Information office in Tromsø. 

Telephone: (+47) 77 61 00 00
E-mail: [email protected] 
Instagram: @visittromso
Facebook: facebook.com/visittromso