Woman enjoying the view over mountains in Lyngen
©Vegard Stien

Coronavirus (COVID 19) - travel advice

You will find updated information and travel advice for Norway on The Norwegian Institute of Public Health

The Norwegian health authorities have implemented strict bans on travel to and inside the country.

From Thursday 7th of May the following rules apply:

  • The prohibition against foreign travel for health personnel is repealed. However, the Government still advises against foreign travel. Anyone who has travelled outside Norway must go into quarantine when they return.
  • Quarantine rules after travel abroad may well apply until after the summer, and people should be prepared for this. 
  • The quarantine period is being reduced from 14 to 10 days. Anyone who has been in close contact with a person who is confirmed to have contracted the virus up to 48 hours before they showed the first symptoms must go into quarantine. The quarantine rules still apply if you have been closer than two metres from a person who has confirmed COVID-19 for more than 15 minutes. People who are confirmed to have had COVID-19 are exempt from the duty of quarantine for six months.
  • Domestic transport is to continue as normal as possible for now, but avoid all kinds of travel that are not strictly necessary (both domestic and abroad).
  • Avoid public transport if you can.
  • Avoid close contact with others.
  • The recommended size of groups who can meet is being increased from five to a maximum of 20, provided that people can keep at least a metre apart.

Changes planned from 1st of June:

  • Amusement parks may reopen.
  • The Norwegian Directorate of Health and the Norwegian Institute of Public Health will draw up new advice on holiday and leisure travel by 15th of May at the latest, which will apply from 1 June.  

For more information you can visit these pages: 

European Centre for Disease Prevention and Control (ECDC)

World Health Organization (WHO)

You can also contact your embassy for more information. 

If you are experiencing symptoms like fever, sore throat, chest pain and breathing difficulties while in Norway, please stay in your hotel room / apartment and contact hotel guest service by telephone. Only contact the 24-hour Norwegian medical service at (+47) 116117 if you are in need of medical assistance.

Don't go to the hospital yourself, contact the service number and explain your situation. This is the best and most effective way to receive competent and prompt help. 

Extraordinary measures in Tromsø 

There are no closures on the public transport network at the moment. Regretfully, we can not guarantee that restaurants, cafes, bars and shops will be operating normally. 

Given the rapid changes, we encourage everyone to check the websites of individual attractions, businesses and organisers for updated information.

To avoid the spread of the virus, make sure you:

•    Wash your hands for at least 20 seconds using soap and warm water. Use hand sanitiser if you do not have access to water.
•    Cover your mouth and nose with a tissue (not your hands) when sneezing or coughing, or cough into your elbow. 
•    Clean and disinfect regularly touched objects and surfaces to reduce the risk of spreading germs.
•    Keep distance of one meter to other people. 

You can find all the tips to avoid the spreading of the virus at the Norwegian Institute of Public Health’s website.

 

Notice to travellers who have made bookings via www.visittromso.no

Guests are hereby reminded of Visit Tromsø-Region AS’ booking Terms and Conditions regarding cancellation fees and deadlines:

•    100% refund is provided for cancellations made more than 14 days prior to the tour date. 
•    50% of the total is refunded for cancellations made 7-14 days prior to the tour date.
•    No refund is provided for cancellations made less than 7 days prior to the tour date.

Should you need to cancel your booking, kindly inform us on [email protected]
It is appreciated that you also inform the provider by email if you are cancelling less than 14 days before the tour date. 

There will regretfully be no extraordinary refunds given due to coronavirus-related cancellation requests. Guests are required to have adequate travel insurance to cover such situations.

The Official Tourist Information Office is temporarily closed from 13th of March 2020. 

Due to the Norwegian Health Authority’s decision to implement strict bans on travel to, and inside the country, we have closed the tourist information. 
We are available for digital chat and advice through our email and social media channels if you need to reach us:

Telephone: (+47) 77 61 00 00
E-mail: [email protected] 
Instagram: @visittromso
Facebook: facebook.com/visittromso

We apologize for any inconvenience this may cause you and will be happy to help you digitally!