Tromsø visitor centre and shop in Storgata 83

Welcome to Tromsø's official Tourist Information

You find us centrally placed in Storgata 83 (the main street), close to Stortorget. We'll provide you with free city maps, brochures, information, inspiration and guidance to make your stay in the region unforgettable.

There is a range of reasons why Visit Tromsø Tourist Information should be you first stop:

  • We provide you with the city's widest selection of tours, independently selected for your trip by our fantastic staff.
  • Get information on restaurants, bars and shops.
  • "Live like the locals" - get information on cultural events, concerts and other happenings.
  • Customer support if something goes wrong with tours booked through us.
  • Locally-produced gifts and souvenirs - read more about our gift shop here.
  • Buy your Polar certificate - a memory and proof of your Polar adventure.

The Tourist Information core opening hours are Monday - Friday 9am - 3pm (09:00 - 15:00). In peak seasons (both summer and winter), we have longer opening hours including weekends. Opening hours can be affected by public holidays.

We are here to make your trip unforgettable. Come and talk to us, and book you arctic adventure today. We look forward to meeting you!

Read about us on TripAdvisor.

Opening hours

Storgata 83

  • Monday - Friday: 9am (09:00) - 5pm (17:00)
  • Saturday: 9am (09:00) - 4pm (16:00)
  • Sunday: 10am (10:00) - 4pm (16:00)

Prostneset port terminal

  • Monday - Friday: 9am (09:00) - 3:30pm (15:30)
  • Saturday - Sunday: Closed


Contact us


We are here to help and have gathered the most frequently asked questions. FAQ.

You can download a pdf of our brochures and maps at any time. 

City centre map 2024

Download a pdf of our City centre map here.

City map 2024

Download a pdf of our City map here. 

Tromsø region map 

Download a pdf of the Tromsø Region map here. 

Tromsø guide 2020/21

Get inspired by our year-round Tromsø guide. Here you will find an overview of our activity providers, sights, shops, bars, restaurants and hotels in Tromsø. In addition, you can read interviews with inspiring people. Enjoy!

Download a pdf of the Tromsø guide 2020/21 here.

Tromsø guide 2019/20

Download a pdf of our Tromsø guide 2019/2020 here.